Monday, 12 February 2018

John Paul Americas CEO on why luxury brands are turning to corporate concierges

While most concierge services still rely on phone and email, John Paul is using chatbots, voice analytics, artificial intelligence and natural language processing to better serve its clients.

from Travel and hospitality – Luxury Daily https://www.luxurydaily.com/john-paul-americas-ceo-on-why-luxury-brands-are-turning-to-corporate-concierges/
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